Question 1

Nancy's employer distributes checks at the end of each quarter,representing an equitable portion of 5% of the company's pretax profits for the previous period.This is known as _____.

Accepted Answer

Profit sharing is the distribution to employees of a percentage of the company's profits.

Question 2

It has been two years since any employee has received a bonus at Tech Outlet,and the possibility of getting one no longer seems to motivate employees.In this case,management has inadvertently applied _____.

Accepted Answer

Extinction is the weakening of behavior by ignoring it or making sure it is not reinforced.

Question 3

Daniel teaches sixth grade at a local elementary school.He significantly increased his salary by earning a master's degree in education.This is an example of _____.

Accepted Answer

Also known as skill-based pay,pay for knowledge ties employee pay to the number of job-relevant skills or academic degrees they earn.The teaching profession is an example;elementary and secondary teachers are encouraged to increase their salaries by earning further college credit.

Question 4

A sales commission is an example of a ______ compensation plan.

Accepted Answer

Pay for performance bases pay on one's results.An example is the sales commission,in which sales representatives are paid a percentage of the earnings the company made from their sales,so that the more they sell,the more they are paid.

Question 5

When using punishment,a manager should _____.

Accepted Answer

As a manager,you should combine punishment and positive reinforcement.If you're reprimanding an employee,be sure to also say what he or she is doing right and state what rewards the employee might be eligible for.

Question 6

What is motivation,and why is it important for managers to understand how motivation works? What do managers need to motivate people to do?

Accepted Answer

The answer of What is motivation,and why is it important...

Question 7

Because the production division at Heavenly Gates Inc.is $10,000 below budget due to process improvements,this year 30% of the savings will be returned to the division to spend as desired,as a form of _____.

Accepted Answer

Gainsharing is the distribution of savings or "gains" to groups of employees who reduced costs and increased measurable productivity.

Question 8

Which of the following is not a practice used to create a flexible workplace?

Accepted Answer

There is a whole class of nonmonetary incentives to attract,retain,and motivate employees.The foremost example is the flexible workplace,including part-time work,flextime,compressed workweek,job sharing,and telecommuting.

Question 9

Explain a need-based perspective on motivation.Identify two of this type of theory,and list the needs that each includes.

Accepted Answer

The answer of Explain a need-based perspective on motivation.Identify two...

Question 10

In using reinforcement,a manager should _____.

Accepted Answer

Whether using positive reinforcement or punishment a manager should be clear about what behavior is appropriate and what is undesirable.

Question 11

The process of strengthening a behavior by withdrawing something negative is called _____.

Accepted Answer

Negative reinforcement is the process of strengthening a behavior by withdrawing something negative.

Question 12

_______ is the use of desirable consequences to strengthen a particular behavior.

Accepted Answer

Positive reinforcement is the use of positive consequences to strengthen a particular behavior.

Question 13

A supervisor told a salesperson who had not made any calls to clients and therefore did not make quota,"Well,if this continues in the next 30 days,you'll probably be let go." By presenting something negative,the supervisor provides an example of _____.

Accepted Answer

Punishment is the process of weakening behavior by presenting something negative or withdrawing something positive.

Question 14

Briefly explain McClelland's acquired needs theory.How should managers use this model to motivate employees? What do you think your levels are of the needs that McClelland identified? Explain why.

Accepted Answer

The answer of Briefly explain McClelland's acquired needs theory.How should...

Question 15

____________ is the theory that attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated while behavior with negative consequences tends not to be repeated.

Accepted Answer

Reinforcement theory attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated,whereas behavior with negative consequences tends not to be repeated.

Question 16

A Scanlon plan is a type of ______ compensation plan.

Accepted Answer

Gainsharing is the distribution of savings or "gains" to groups of employees who reduced costs and increased measurable productivity.A Scanlon plan is a type of gainsharing plan first used in the steel industry.

Question 17

Joe has a summer job hand-dyeing shirts that will be sold on the boardwalk.He is paid $5.00 per shirt.This is an example of a ______ compensation plan.

Accepted Answer

Pay for performance bases pay on one's results.An example is payment according to a piece rate,in which employees are paid according to how much output they produce,as is often used with farmworkers picking fruit and vegetables.

Question 18

The weakening of behavior by ignoring it or making sure it is not reinforced is called _____.

Accepted Answer

Extinction is the weakening of behavior by ignoring it or making sure it is not reinforced.

Question 19

Which of the following is not an advisable criterion for an effective incentive plan?

Accepted Answer

For incentive plans to work,certain criteria are advisable,as follows: (1)The rewards must be linked to performance and be measurable.(2)The rewards must satisfy individual needs.(3)The rewards must be agreed on by the manager and employees.(4)The rewards must be believable and achievable by employees.

Question 20

Ted's manager required him to give up his company car since he had missed sales goals for four consecutive quarters.Ted's manager used _____.

Accepted Answer

Punishment is the process of weakening behavior by presenting something negative or withdrawing something positive.

Quiz 12: Motivating Employees: Achieving Superior Performance in the Workplace

Nancy's employer distributes checks at the end of each quarter,representing an equitable portion of 5% of the company's pretax profits for the previous period.This is known as _____.

It has been two years since any employee has received a bonus at Tech Outlet,and the possibility of getting one no longer seems to motivate employees.In this case,management has inadvertently applied _____.

Daniel teaches sixth grade at a local elementary school.He significantly increased his salary by earning a master's degree in education.This is an example of _____.

A sales commission is an example of a ______ compensation plan.

When using punishment,a manager should _____.

What is motivation,and why is it important for managers to understand how motivation works? What do managers need to motivate people to do?

Because the production division at Heavenly Gates Inc.is $10,000 below budget due to process improvements,this year 30% of the savings will be returned to the division to spend as desired,as a form of _____.

Which of the following is not a practice used to create a flexible workplace?

Explain a need-based perspective on motivation.Identify two of this type of theory,and list the needs that each includes.

In using reinforcement,a manager should _____.

The process of strengthening a behavior by withdrawing something negative is called _____.

_______ is the use of desirable consequences to strengthen a particular behavior.

A supervisor told a salesperson who had not made any calls to clients and therefore did not make quota,"Well,if this continues in the next 30 days,you'll probably be let go." By presenting something negative,the supervisor provides an example of _____.

Briefly explain McClelland's acquired needs theory.How should managers use this model to motivate employees? What do you think your levels are of the needs that McClelland identified? Explain why.

____________ is the theory that attempts to explain behavior change by suggesting that behavior with positive consequences tends to be repeated while behavior with negative consequences tends not to be repeated.

A Scanlon plan is a type of ______ compensation plan.

Joe has a summer job hand-dyeing shirts that will be sold on the boardwalk.He is paid $5.00 per shirt.This is an example of a ______ compensation plan.

The weakening of behavior by ignoring it or making sure it is not reinforced is called _____.

Which of the following is not an advisable criterion for an effective incentive plan?

Ted's manager required him to give up his company car since he had missed sales goals for four consecutive quarters.Ted's manager used _____.