Quiz 12: Motivating Employees: Achieving Superior Performance in the Workplace


True Explanation: In managing for motivation,managers need to be thinking about employees not as human capital or capital assets,but as people who are investors;they are investing their time,energy,and intelligence in your organization,for which they deserve a return that makes sense to them.

False Explanation: Gallup found that in the best workplaces employees gave strong "yes" answers to 12 questions,including "Do I have a best friend at work?"

True Explanation: Motivation is difficult to understand because you can't actually see it or know it in another person;it must be inferred from one's behavior.