Question 1

Research has shown that students who don't actually do the assigned work and cheat are more likely to commit felonies and develop depression disorders.

Accepted Answer

As the research shows,students who cheat and thus don't actually do the assigned work are more likely to fail.

Question 2

Mr.Fun,a small toy store,started marketing a new video game for Let's Play Games,a large game supplier.Mr.Fun is an example of a distributor for Let's Play's games.

Accepted Answer

A distributor is a person or an organization that helps another organization sell its goods and services to customers.

Question 3

Most customers value price over service,and are unconcerned by poor customer relations.

Accepted Answer

Many customers value service over price,and are generally frustrated by poor customer relations.

Question 4

Donna loves to cook,and when she needs certain types of herbs,fruits,and vegetables to make a recipe,she usually shops at Phillip's Grocery because it carries a nice selection of fresh produce.Donna is considered a customer of Phillip's Grocery.

Accepted Answer

Customers are those who pay to use an organization's goods or services.

Question 5

External stakeholders include the owners and board of directors.

Accepted Answer

The internal stakeholders consist of employees,owners,and the board of directors.

Question 6

Stakeholders are competitors of the organization who have an interest,or stake,in stealing a company's business.

Accepted Answer

Stakeholders are the people whose interests are affected by an organization's activities.

Question 7

Prior to a 2010 natural-gas pipeline explosion in San Bruno,California,Pacific Gas & Electric chose to use its surplus revenues to improve safety,an example of ethical decision-making.

Accepted Answer

Prior to the explosion,PG&E's own internal audit found the incentives actually encouraged crews to produce inaccurate surveys.An independent audit found that over an 11-year period PG&E collected $430 million more from its gas operations than the government had authorized-and it "chose to use the surplus revenues for general corporate purposes" rather than for improved safety.In fact,in the three years prior to the explosion,the company spent $56 million a year on an incentive plan-stock awards,performance shares,and deferred compensation-for its executives and directors,including millions to the CEO.

Question 8

The task and general environments make up an organization's internal environment.

Accepted Answer

The external environment of an organization consists of the task environment and the general environment.

Question 9

The employees of a production facility that produce parts for boats are meeting to discuss ways to control the rising costs because it is affecting their bonus.The employees are concerned about how to accomplish this,since they are internal stakeholders of the factory.

Accepted Answer

Internal stakeholders include employees,owners,and the board of directors.Some of the directors on the board (inside directors)may be top executives of the firm.

Question 10

A large factory across the street from Anne's Café,a family-owned restaurant for over 50 years,is planning to close.The employees of the plant are a large percentage of the customers for the café.The café's customers and suppliers are concerned about the future of the restaurant because they are external stakeholders.

Accepted Answer

External stakeholders are people or groups in the organization's external environment that are affected by it,which consist of customers,competitors,suppliers,distributors,strategic allies,employee organizations,local communities,financial institutions,government regulators,special-interest groups,and mass media.

Question 11

Sal,the owner of a produce market,is concerned because a national grocery store has decided to build a new store just one mile from his market.Sal knows that the large retailer will offer better wages and lower prices,battling for his employees and customers.Therefore,this new grocery is a competitor of Sal's Market.

Accepted Answer

Competitors are people or organizations that compete for customers or resources.But among these resources are raw materials and also talented employees.

Question 12

Members of the board of directors are elected by the stockholders.

Accepted Answer

Members of the board of directors are elected by the stockholders.

Question 13

Paul,who is normally an ethical person,has an opportunity to acquire what he feels is "easy" money in his job,and he believes it is safe to steal the money because nobody would know if he does take it.Paul rationalizes that it is fine to carry out his plan because he needs it more than the person whom the money belongs to.The psychological mechanism that causes Paul to want to steal the money is poor self-esteem.

Accepted Answer

People know stealing is wrong,but they do it because of psychological mechanisms such as motivated blindness,the tendency to overlook information that works against their best interest.

Question 14

With a sole proprietorship,the board of directors is a vital part of major company decisions.

Accepted Answer

Not all firms have a board of directors.A lawyer,for instance,may operate as a sole proprietor,making all her own decisions.

Question 15

The task environment of Top-Notch Sewing consists of a total of two groups,customers and stockholders,which give the employees and management of Top-Notch its daily jobs.

Accepted Answer

The task environment consists of 11 groups that present you with daily tasks to handle.The 11 groups are customers,competitors,suppliers,distributors,strategic allies,employee organizations,local communities,financial institutions,government regulators,special-interest groups,and mass media.

Question 16

With the "holier-than-thou" effect,people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

Accepted Answer

With the "holier-than-thou" effect,people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

Question 17

The board of directors of a corporation is responsible to see that the company is being run according to the employees' interests.

Accepted Answer

The board of directors,whose members are elected by the stockholders,are responsible to see that the company is being run according to the stockholders' interests.

Question 18

Pete's Janitorial Supply furnishes janitorial and paper products to cleaning services.Pete's is an example of a supplier.

Accepted Answer

A supplier is a person or an organization that provides supplies like raw materials,services,equipment,labor,or energy to other organizations.

Question 19

The owners of an organization consist of all those who can claim it as their legal property.

Accepted Answer

The owners of an organization consist of all those who can claim it as their legal property.

Question 20

The first law of business is to take care of the employees and stockholders.

Accepted Answer

The first law of business is to take care of the customer.

Quiz 3: The Managers Changing Work Environment and Ethical Responsibilities: Doing the Right Thing

Research has shown that students who don't actually do the assigned work and cheat are more likely to commit felonies and develop depression disorders.

Mr.Fun,a small toy store,started marketing a new video game for Let's Play Games,a large game supplier.Mr.Fun is an example of a distributor for Let's Play's games.

Most customers value price over service,and are unconcerned by poor customer relations.

Donna loves to cook,and when she needs certain types of herbs,fruits,and vegetables to make a recipe,she usually shops at Phillip's Grocery because it carries a nice selection of fresh produce.Donna is considered a customer of Phillip's Grocery.

External stakeholders include the owners and board of directors.

Stakeholders are competitors of the organization who have an interest,or stake,in stealing a company's business.

Prior to a 2010 natural-gas pipeline explosion in San Bruno,California,Pacific Gas & Electric chose to use its surplus revenues to improve safety,an example of ethical decision-making.

The task and general environments make up an organization's internal environment.

The employees of a production facility that produce parts for boats are meeting to discuss ways to control the rising costs because it is affecting their bonus.The employees are concerned about how to accomplish this,since they are internal stakeholders of the factory.

Members of the board of directors are elected by the stockholders.

With a sole proprietorship,the board of directors is a vital part of major company decisions.

The task environment of Top-Notch Sewing consists of a total of two groups,customers and stockholders,which give the employees and management of Top-Notch its daily jobs.

With the "holier-than-thou" effect,people tend to be overly optimistic about their own abilities and fortunes-to overestimate their standing in class.

The board of directors of a corporation is responsible to see that the company is being run according to the employees' interests.

Pete's Janitorial Supply furnishes janitorial and paper products to cleaning services.Pete's is an example of a supplier.

The owners of an organization consist of all those who can claim it as their legal property.

The first law of business is to take care of the employees and stockholders.