Management

Business

Quiz 13 :
Groups and Teams: Increasing Cooperation,reducing Conflict

Quiz 13 :
Groups and Teams: Increasing Cooperation,reducing Conflict

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Participating on virtual teams does not require individuals to be available for electronic communication 24 hours a day.
Free
True False
Answer:

Answer:

True
Explanation: Communication is important,but so is consideration.Team members should know what times are appropriate to call one another (think time zones here)and what days (considering cultural,family,or work schedules)are off-limits.Make sure everyone is reachable during normal business hours,as via phone,e-mail,fax,or chat.

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There is no need for virtual workers to meet regularly.
Free
True False
Answer:

Answer:

False
Explanation: One suggestion for managing virtual workers is to meet regularly.Human contact still matters.If possible,launch the team with a face-to-face meeting.When possible,schedule periodic and regular meetings where all team members can discuss current projects and telecommuters can catch up on office gossip.

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Over 25 years ago,Peter Drucker's prediction that the future organization would be organized around teamwork has become a reality.
Free
True False
Answer:

Answer:

True
Explanation: Twenty-five years ago,management philosopher Peter Drucker predicted that future organizations would not only be flatter and information-based but also organized around teamwork,and that has certainly come to pass.

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Teamwork cannot reduce destructive internal competition.
True False
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Teamwork improves quality,speed,workplace cohesiveness,and productivity.
True False
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A group is defined as two or more freely interacting individuals who share collective norms,share collective goals,and have a common identity.
True False
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Common commitment is the essence of a team,and what differentiates it from a group.
True False
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Twenty-six new employees from Global Technologies Inc.are attending orientation,receiving information about company policies,and filling out various forms.These employees comprise a group.
True False
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A group is a small group of people with complementary skills who are committed to a common purpose and performance goals.
True False
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An informal group typically does not have an officially appointed leader,although a leader may emerge from members of the group.
True False
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In the workplace,informal groups cannot undercut the plans of formal groups.
True False
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Informal groups can be highly productive,but not more so than formal groups.
True False
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Research finds that the majority of workplace learning is informal.
True False
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An advice team,such as an advisory council or an employee involvement group,is created to broaden the information base for managerial decisions.
True False
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A maintenance crew is an example of a production team.
True False
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A work team may be self-managed,cross-functional,or virtual;however it cannot be all of these at the same time.
True False
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A group is staffed with specialists pursuing a common objective.
True False
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Quality circles are not the same as continuous improvement teams.
True False
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Continuous improvement teams consist of small groups of volunteers or workers and supervisors who meet intermittently to discuss workplace- and quality-related problems.
True False
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More than 75% of the top 1,000 U.S.companies use some form of self-managed work teams.
True False
Answer:
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