Management

Business

Quiz 14 :
Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

Quiz 14 :
Power,Influence,and Leadership: From Becoming a Manager to Becoming a Leader

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Being good at several things will be more advantageous in the long run than being excellent at one narrow specialty.
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True False
Answer:

Answer:

True

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Leadership is the ability to influence employees to voluntarily pursue organizational goals.
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True False
Answer:

Answer:

True
Explanation: Leadership is the ability to influence employees to voluntarily pursue organizational goals.

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John Kotter suggests that management is about coping with complexity,and leadership is about coping with change.
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True False
Answer:

Answer:

True
Explanation: John Kotter suggests that management is about coping with complexity,and leadership is about coping with change.

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Leaders manage and managers lead,but the two activities are not synonymous.
True False
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Management functions include planning,budgeting,organizing,and staffing.
True False
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Being a manager means being visionary,inspiring,setting the tone,and articulating the vision.
True False
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Managers try to achieve their vision by setting a direction,aligning people,motivating and inspiring others.
True False
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Managers' coercive power,derived from the formal authority of their positions,allows them to hire,fire,reward,and punish.
True False
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One's power comes as part of one's job;it is the right to perform or command.
True False
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Personalized power that is directed at helping oneself is called self-serving power.
True False
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Reward power results from managers' authority to punish their employees.
True False
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Employees who are having computer problems at TravelWorld go to Amy rather than the IT department because she is efficient and considerate about helping out and is extremely knowledgeable.Amy has expert power.
True False
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Referent power,derived from one's personal attraction,characterizes strong,visionary leaders who are able to persuade their followers by dint of their personality,attitudes,or background.
True False
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Emily has a charismatic personality,and finds it easy to get others to agree with her.Emily has referent power.
True False
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Studies among employees reveal that most commonly used tactics used to influence others in the workplace were rational persuasion and inspirational appeals.
True False
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Reminding someone of past favors or offering to trade favors to influence them is known as using exchange tactics.
True False
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Personal appeals try to build enthusiasm or confidence by appealing to others' emotions,ideals,or values;for example: "If we do this as a goodwill gesture,customers will love us."
True False
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Three possible responses to an influence tactic are enthusiastic commitment,grudging compliance,and outright resistance.
True False
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Traits play a central role in how we perceive leaders.
True False
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Stogdill's 1948 study identified extroversion,intelligence,charisma,high-energy,and task-related knowledge as the five traits typical of successful leaders.
True False
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