Management

Business

Quiz 16 :
Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

Quiz 16 :
Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness

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One way to improve productivity is to offer less flextime.
Free
True False
Answer:

Answer:

False
Explanation: A way to improve productivity is to encourage employee involvement and innovation.As a manager,you can encourage your employees,who are closest to the work process,to come up with suggestions for improving their own operations.And,of course,you can give workers a bigger say in doing their jobs,allow employee flextime,and reward people for learning new skills and taking on additional responsibility.

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The four management functions are planning,organizing,leading,and motivating.
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True False
Answer:

Answer:

False
Explanation: The four management functions are planning,organizing,leading,and controlling.

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Productivity is defined by the formula of outputs divided by inputs for a specified period of time.
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True False
Answer:

Answer:

True
Explanation: Productivity is defined by the formula of outputs divided by inputs for a specified period of time.

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If a manager decreases the efficiency of labor and makes no improvements to the efficiency of capital,an increase in productivity will result.
True False
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Lumber mills that sell sawdust and wood chips are increasing their efficiency of materials input.
True False
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Increasing gross domestic product in the United States depends on raising productivity,as well as on a growing workforce.
True False
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Paying attention to the feedback is important because of its dynamic nature while progressing through the steps in the control process.
True False
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Recent productivity growth is likely the result of organizations' huge investment in information technology like computers,the Internet,other telecommunications advances,and computer-guided production line improvements.
True False
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Planning is seeing that the right things happen at the right time in the right way.
True False
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The purpose of planning is to make sure that performance meets objectives.
True False
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Organizing is arranging tasks,people,and other resources to accomplish the work.
True False
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All four management functions affect one another and in turn affect an organization's productivity.
True False
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Control systems cannot help managers anticipate,monitor,and react to environmental changes and uncertainties.
True False
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American-produced cars were perceived as better built than Japanese-produced cars which used American quality controls.
True False
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A markdown on certain grocery store items that results in a rush of customer demand for those products is an example of the use of control systems to detect opportunities,such as reducing prices for similar items.
True False
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Controls allow top management to decentralize decision-making at lower levels within the organization.
True False
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The control process begins with establishing standards.
True False
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A control standard,or performance standard (or simply standard),is the desired performance level for a given goal.
True False
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Standards can be set for almost anything and be narrow or broad.
True False
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Performance measures can be obtained through oral reports.
True False
Answer:
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