Quiz 16: Control Systems and Quality Management: Techniques for Enhancing Organizational Effectiveness


False Explanation: A way to improve productivity is to encourage employee involvement and innovation.As a manager,you can encourage your employees,who are closest to the work process,to come up with suggestions for improving their own operations.And,of course,you can give workers a bigger say in doing their jobs,allow employee flextime,and reward people for learning new skills and taking on additional responsibility.

False Explanation: The four management functions are planning,organizing,leading,and controlling.

True Explanation: Productivity is defined by the formula of outputs divided by inputs for a specified period of time.