Business and Administrative Communication Study Set 1

Business

Quiz 1 :

Succeeding in Business Communication

Quiz 1 :

Succeeding in Business Communication

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In order to solve a problem, it is essential to develop several solutions and measure them against the audience and purposes.
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True False
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True

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Which of the following is an example of verbal communication?
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Multiple Choice
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E

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Oral channels are better for group decision making and allow misunderstandings to be cleared up more quickly.
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True

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Formal corporate cultures are generally characterized by individually empowered workers.
True False
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Which of the following statements about communication skills at entry-level jobs is true?
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Which of the following is an example of an interpersonal nonverbal signal of authority used by a company executive?
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All organizations across the world are required to follow the same standard workplace conventions.
True False
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Kieran, a web developer, recently gave a presentation on online discourse and its ethical implications. The presentation was a huge success, mainly because Kieran maintained the audience's attention through interesting nonverbal communication. Which of the following is a form of nonverbal communication that Kieran might have used in his presentation?
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An employee's loyalty to colleagues, managers, or the company is a common reason that prevents employees from reporting ethical misconduct in the company.
True False
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The best way to keep an audience involved in a presentation is to make them guess what the presenter wants to convey.
True False
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Leila is an entry-level sales representative. Unlike her boss, Leila does not need to have skills in reasoning, mathematics, and communication.
True False
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Which of the following statements is true about writing skills required at work?
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Which of the following is an example of an external audience for written communication at work?
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Emails are a more formal mode of communication than presentations.
True False
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Which type of skills consistently ranks first among the qualities that employers look for in college graduates?
Multiple Choice
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According to the survey conducted by the National Commission on Writing, ________ is a writing responsibility that all employees have.
Multiple Choice
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Mariella, a director of human resources, is writing an email to employees informing them about changes to the company benefits package. While writing the email, she should emphasize how the changes will improve the company's profitability.
True False
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Which of the following is an example of an internal audience for written communication at work?
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It is more costly to administer and maintain email storage archives than it is to purchase hardware capable of storing records of the company's electronic communications.
True False
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________ are a type of nonverbal communication.
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