Question 1

______ includes the changes in beliefs and behaviors of individuals working in an organization

Accepted Answer

People innovation involves changes in the beliefs and behaviors of individuals within an organization, focusing on how people think, work, and interact.

Question 2

Chris is the CEO of Chris's Finest Soda. Chris's only product for the past 5 years has been Mountain True Soda. Over the past year, however, Mountain True sales have stalled for the first time. Chris decides to add a cherry flavoring to the Mountain True Soda and is calling the soda Cherry Mountain True. This be an example of what type of innovation?

Accepted Answer

Adding a cherry flavoring to an existing product, Mountain True Soda, to create Cherry Mountain True is an example of exploitative innovation. This type of innovation focuses on making improvements or variations to existing products or services to enhance their appeal or reach a slightly different market segment, rather than creating something entirely new or exploring new markets.

Question 3

Innovation is the generation of meaningful ideas by individuals or teams and creativity is the creation and development of a new product or service.

Accepted Answer

Innovation involves implementing new ideas, creating dynamic products, or improving existing services. Creativity is the act of turning new and imaginative ideas into reality, characterized by the ability to perceive the world in new ways, find hidden patterns, and make connections between seemingly unrelated phenomena to generate solutions.

Question 4

Which type of innovation can be increased by using a variety of employee training methods?

Accepted Answer

People innovation can be increased by using a variety of employee training methods, as it focuses on improving the skills, capabilities, and overall development of employees.

Question 5

Which concept below can be defined as an effect that occurs when organizations fail to keep up with emerging innovations, putting themselves in danger of missing lucrative opportunities to capitalize on them?

Accepted Answer

Organizational cultural lag refers to the situation where an organization's culture or practices fail to keep pace with technological or market innovations, leading to missed opportunities and potential disadvantages in the competitive landscape. This concept highlights the importance of adaptability and the risks of stagnation.

Question 6

There are two main types of support for creativity in organizations that have an influence on whether and how creativity flourishes in an organization.

Accepted Answer

The answer of There are two main types of support...

Question 7

According to Professor Amabile, extrinsic motivation is necessary for creative thinking to occur.

Accepted Answer

Professor Teresa Amabile has argued that intrinsic motivation is more crucial for creativity, suggesting that people are most creative when they feel motivated primarily by the interest, enjoyment, satisfaction, and challenge of the work itself, not by external pressures or rewards.

Question 8

Usually programmed decisions relate to situations that have occurred in the past and are familiar to the people dealing with them.

Accepted Answer

Programmed decisions are typically used for routine, repetitive, and well-structured situations, often based on previous experiences or established procedures, making them suitable for familiar situations that have occurred in the past.

Question 9

The last step of the five-step model of decision-making is to rate alternatives on the basis of decision criteria.

Accepted Answer

The last step of the five-step model of decision-making is to implement the chosen alternative and monitor its effectiveness, not to rate alternatives on the basis of decision criteria, which is done earlier in the process.

Question 10

When confronted with the possibility that news could be delivered online, some newspaper managers attracted readers through creative ways of presenting the news electronically, while maintaining their traditional paper editions. As a result, those newspapers remained successful. In contrast, newspaper managers who perceived the delivery of news online as a threat, and thus tried to fight against its implementation, lost readers. This is an example of ______.

Accepted Answer

This scenario exemplifies organizational cultural lag, where some newspaper managers were slow to adapt to the technological advancements (online news delivery) and tried to maintain traditional methods, leading to a decline in readership. Those who adapted creatively to the new technology, however, succeeded.

Question 11

Confirmation bias is the propensity to over-rely on information recollected from memory when making a decision.

Accepted Answer

Confirmation bias is the tendency to search for, interpret, favor, and recall information in a way that confirms one's preexisting beliefs or hypotheses.

Question 12

Common-information bias is the inclination to overemphasize information held by the majority of group members while failing to consider other perspectives held by the minority.

Accepted Answer

Common-information bias refers to the tendency of group members to focus and give more weight to information that everyone in the group knows (common information), while undervaluing or ignoring information that is only available to a few members of the group (unique information). This can lead to suboptimal decision-making as important perspectives or data held by the minority may be overlooked.

Question 13

______ focuses on risk-taking, radical thinking, and experimentation.

Accepted Answer

Exploratory innovation is characterized by risk-taking, radical thinking, and experimentation, aiming to explore new possibilities and create novel solutions.

Question 14

Programmed decisions respond to new or nonroutine problems for which there are no proven solutions.

Accepted Answer

Programmed decisions are used for routine problems and rely on established processes or rules, whereas non-programmed decisions respond to new or nonroutine problems without proven solutions.

Question 15

To be successful, ______ has to be supported by a management team that advocates the freedom of radical thinking.

Accepted Answer

Exploratory innovation involves experimenting with new ideas and technologies, which requires a management team that supports radical thinking and risk-taking.

Question 16

There are five steps to the decision-making model explained in the textbook, including generate and evaluate alternatives.

Accepted Answer

The decision-making model typically includes steps such as identifying the problem, generating and evaluating alternatives, choosing an alternative, implementing the solution, and reviewing the decision's effectiveness. Generating and evaluating alternatives is a crucial part of this process.

Question 17

As stated in the textbook, creativity and innovation are the lifeblood of successful organizations.

Accepted Answer

Creativity and innovation are essential for organizations to adapt, grow, and maintain competitive advantage, as they drive the development of new products, services, and processes.

Question 18

Which type of innovation focuses on the enhancement and reuse of existing products and processes?

Accepted Answer

Exploitative innovation focuses on refining and improving existing products, services, and processes, leveraging the current capabilities and resources to enhance efficiency, productivity, or market position. This contrasts with exploratory innovation, which seeks entirely new opportunities and solutions.

Question 19

To avoid ______, organizations need to continuously focus on their existing products and processes at the same time as they are investigating new innovations.

Accepted Answer

To avoid organizational cultural lag, organizations must balance focusing on current operations while also exploring new innovations. This ensures they adapt to changes and integrate new ideas effectively, preventing a disconnect between their culture and innovative practices.

Question 20

Creativity-relevant processes cannot be learned through training and on-the-job experience.

Accepted Answer

Creativity-relevant processes can be developed and enhanced through various forms of training, education, and practical experience, which can improve problem-solving skills, divergent thinking, and the ability to make novel connections.

Quiz 8: Decision Making, Creativity, and Innovation