Negative feedback from customers that has the potential to reach countless others online can immediately influence sales, and it can also enhance or damage the organization's reputation in the long term. This relates to which force for change?
Major restaurant chain Chipotle has eliminated the use of genetically modified ingredients (GMOs); whole foods has committed to labeling any products containing GMOs by 2018, and Walmart is expanding its range of organic foods that are also free of GMOs. These are all examples of reactions to which force for change?
Amy is in charge of facilitating the change process for her company. She realizes that the first thing she needs to do is to explain the rationale for the change, break down the status quo, and challenge existing beliefs to understand how to start on a new path. She also knows that this will be the most difficult and stressful part of the change process, because challenging deeply held beliefs about the way things are done can provoke strong reactions from people. Amy is involved in which stage of Lewin's basic change model?
Which one of Lewin's basic change model stages is where managers promote a sense of stability and consistency by creating reward systems, tracking behaviors, and setting up continuous training to further enhance skills?
Looking at Lewin's basic change model, ______ requires explaining the rationale for change, breaking down the status quo, challenging existing beliefs, and understanding how starting on a new path is essential for the company's survival.
Which one of Lewin's basic change model stages is where managers need to give employees time to adjust to change and ensure they are communicating with them consistently and effectively and reinforcing their vision for change?