Organizational Behavior

Of the three reasons in understanding human behavior, which one is of the greatest interest to a practicing manager?

______ is an awareness of how your actions and emotions affect those around you.

What are the two different kinds of resources that organizations have?

Technical skills can be learned on the job. ______ are learned throughout your life.

What are the three aspects of human capital that enhance competitive advantage?

Why is the understanding of organizational behavior important?

When looking at an organization as a whole, one needs to visualize how it fits into its overall environment and understand how each part relates to the others. What management skill is this?

Understanding the ways people act and interact within organizations provides three key advantages. Which of the following is not one of the three key advantages?

______ accumulates when employees work toward the strategic goals of an organization to achieve competitive advantage.

Each week, Eli leads an all-employee meeting to communicate sales goals, answer questions, and provide motivation for achieving goals. Eli is engaging in which management function?

People with effective ______ skills take the feelings of others into account and are adept at dealing with conflict?

In order to carry out roles effectively, employees need to have ______, or a basic aptitude for performing and applying specialized tasks.

Human capital falls into the category of ______.

An example of an intangible resource is ______.

At the end of each year, the management team goes on a retreat to set goals and strategies for the upcoming year. The management team is engaging in which management function?

The success of an organization lies with its ______.

______ is a field of study focused on understanding, explaining, and improving attitudes of individuals and groups in organizations.

Jade is in charge of a group of employees who distribute packages around the world. Her main focus is measuring the percentage of time packages are received at the proper location and on time. Jade's focus is on which management function?

Joanie is making an employee schedule to make certain that she has adequate staff to meet the store's daily sales goals. Joanie is engaging in which management function?

Besides technical and conceptual skills, a manager should possess ______.