Question 1

An organization having two or more HYPERLINK "http://www.businessdictionary.com/definition/individual.html" individuals who routinely HYPERLINK "http://www.businessdictionary.com/definition/function.html" function like a HYPERLINK "http://www.businessdictionary.com/definition/team.html" team, are interdependent in achievement of a HYPERLINK "http://www.businessdictionary.com/definition/common.html" common HYPERLINK "http://www.businessdictionary.com/definition/goal.html" goal, and operate as a cohesive unit would be considered which form of support for creativity?
A) organizational
B) work group
C) supervisory
D) coordinated

Accepted Answer

The description fits the definition of a work group, which is a collection of individuals who work together and are interdependent in their tasks, goals, and outcomes, functioning as a cohesive unit to achieve a common goal.

Question 2

Jennette handles customer complaints at a small stationary company, and noticed that customers tended to complain about just a few products. Jennette e-mailed her manager a proposal requesting customer support software to help them track the issues, and they got a free trial of the software. After a few months, the system did not seem to be saving her time, and her manager said this would be too expensive. Jennette decided to abandon the software, and use a spreadsheet to track customer complaints instead. By finding a new solution, Jennette demonstrated which ability?
A) productive forgetting
B) product innovation
C) cognitive dissonance
D) extrinsic motivation

Accepted Answer

Productive forgetting involves letting go of methods or tools that are not effective to embrace new, more efficient solutions. Jennette demonstrated this by moving away from the software that wasn't saving time or proving cost-effective, and adopting a simpler, more manageable solution with a spreadsheet.

Question 3

Jayden works on the assembly line for a local label soda company. He has been swapping ideas with his coworkers to make the job more efficient. He thinks he has developed a quicker less laborious method, but his supervisor acts insulted when Jayden brings up the idea, and tells Jayden to stop wasting his efforts by creating extra work for them. Jayden's workplace lacks ______ for creativity.
A) supervisory support
B) work group support
C) coordinated support
D) organizational support

Accepted Answer

Supervisory support is lacking in Jayden's workplace because his supervisor acted insulted when he brought up his idea and told him to stop wasting his efforts.

Question 4

As stated in the thinking critically about organizational support and creativity section of the textbook, middle managers can strengthen the extent to which employees perceive that they are valued and cared for by the organization, by strengthening which two factors below?
A) employee's identification with their work unit and their identification with the organization's mission
B) employee's expectation of career success and employee's buy in with the organizations vision
C) emotional intelligence and cognitive aptitude
D) employees' identification with their work unit and their expectations of career success

Accepted Answer

The answer of As stated in the thinking critically about...

Question 5

Which element below is explained by the extent to which employees perceive that they are valued and cared for by the organization, as delivered by middle managers?
A) perceived organizational support
B) divine administration
C) organizational appreciation
D) sense of support for the organization

Accepted Answer

Perceived organizational support refers to employees' perception of how much the organization values their contributions and cares about their well-being, often communicated through the actions and support of middle managers.

Question 6

A good role model for employees would be considered which form of support for creativity?
A) work group
B) organizational
C) coordinated
D) supervisory

Accepted Answer

A good role model for employees, especially in the context of creativity, often comes from supervisory support. Supervisors who demonstrate creativity and innovation in their work can inspire their employees to do the same, fostering a culture of creativity within the team or organization.

Question 7

The study conducted by Chongxin Yu and Stephen J. Frenkel of the University of New South Wales suggests that factors that engage intrinsic motivation will be more likely to result in ______ than extrinsic motivational factors.
A) employee turnover
B) creative behaviors.
C) employee commitment
D) creative behaviors

Accepted Answer

Intrinsic motivation is often linked to fostering creativity, as it encourages individuals to engage in tasks for the inherent satisfaction and interest, leading to more creative behaviors.

Question 8

______ is the ability to seize opportunities to apply creative skills in the workplace.
A) Emotional intelligence
B) Reversed innovation
C) Practiced creativity
D) Self-leadership

Accepted Answer

Practiced creativity refers to the ability to apply creative skills effectively in various situations, including the workplace, to innovate and solve problems.

Question 9

As stated in the textbook, ______ who communicate, set clear goals, and are confident and protective of their teams tend to nurture a creative environment.
A) work groups
B) supervisors
C) organizations
D) coordinators

Accepted Answer

Supervisors who communicate effectively, set clear goals, and demonstrate confidence and protectiveness towards their teams are often highlighted in management and organizational behavior literature as key figures in fostering a creative and innovative work environment. Their leadership style can significantly influence the team's ability to think creatively and feel supported in their endeavors.

Question 10

People with ______ tend to possess the skills and capacity to generate ideas.
A) emotional intelligence
B) creative potential
C) cognitive dissonance
D) practiced creativity

Accepted Answer

People with creative potential have the inherent ability to generate new and innovative ideas.

Question 11

Which element below is not one of the main types of support for creativity, which have an influence on whether and how creativity flourishes in an organization?
A) supervisory support
B) work group support
C) organizational support
D) coordinated support

Accepted Answer

The main types of support for creativity recognized in organizational behavior and psychology literature typically include supervisory support, work group support, and organizational support. These elements are known to foster an environment where creativity can flourish by providing encouragement, resources, and a culture that values innovation. "Coordinated support" is not commonly listed among these recognized types of support for creativity in the literature.

Question 12

Researchers have identified a range of environmental factors controlled by the organization that can either stimulate or stifle creativity. This statement relates to which type of support for creativity?
A) supervisory support
B) work group support
C) organizational support
D) coordinated support

Accepted Answer

The statement refers to organizational support, as it mentions "environmental factors controlled by the organization" that affect creativity, indicating that the organization's policies, culture, and resources play a crucial role in fostering or hindering creativity.

Question 13

While assessing Vicky, Skyler notices that Vicky encourages ideas and feedback, appears to have real respect for her group, and experiences disappointment when the team's ideas to improve the organization are not supported by upper management. Skyler is going to give high marks for Vicky's ability to lead because she is promoting ______ for creativity in organizations.
A) supervisory support
B) work group support
C) coordinated support
D) organizational support

Accepted Answer

Supervisory support is crucial for fostering creativity in organizations, as it involves leaders or supervisors encouraging ideas and feedback, showing respect for their team, and supporting their team's creative efforts. Vicky's actions as described align with the characteristics of supervisory support.

Question 14

Philip is asking himself a few questions about his department. He realizes that the department communicates well and they help each other out when needed. They like and respect each other. They are committed to their work and their backgrounds seem to be diverse enough to provide a range of different perspectives. Philip sees that his department ranks high on which support for creativity?
A) work group
B) organizational
C) coordinated
D) supervisory

Accepted Answer

The description provided by Philip about his department indicates a high level of work group support for creativity. This is because the aspects he notices—good communication, mutual help, respect, commitment to work, and diversity of perspectives—are characteristics of a supportive and collaborative work group environment, which is essential for fostering creativity.

Question 15

Henry's very controlling boss at the advertising agency, Molly, gave a list of steps for completing the developing a logo. Henry enjoys his job very much and feels that he can contribute exciting new ideas. Even though Henry was told what steps to take to complete the process, he was still motivated ______.
A) extrinsically
B) fundamentally
C) inherently
D) intrinsically

Accepted Answer

Henry's motivation comes from within because he enjoys his job and feels he can contribute exciting new ideas, which is the definition of intrinsic motivation.

Question 16

Which element below is not one of the steps outlined in the textbook of the innovation process?
A) problem-solving
B) implementation and diffusion
C) team-building
D) idea generation

Accepted Answer

The innovation process typically includes steps such as idea generation, problem-solving, and implementation and diffusion. Team-building, while important for organizational success and facilitating the innovation process, is not usually listed as a distinct step in the innovation process itself.

Question 17

The study conducted by Chongxin Yu and Stephen J. Frenkel of the University of New South Wales suggested that managers should engage in supportive behaviors that encourage employees to feel connected to their peers and to anticipate the possibility of a successful career path in the organization in order to ______.
A) inspire more social behaviors in the workplace
B) facilitate more top-down leadership in the workplace
C) foster less autocratic leadership in the workplace
D) facilitate more creativity in the workplace

Accepted Answer

The study suggests that supportive behaviors by managers can help employees feel connected and see a successful career path, which can lead to increased creativity in the workplace.

Question 18

Ruth is tired of performing the same task over and over again. She decided to spend some time trying to find a work-around to her boring problem by creating a macro or automated function using Keyboard Maestro. This will get the job done for her quickly and help her creative juices to flow. This is an example of which component of creativity?
A) incentive
B) creative thinking skills
C) motivation
D) expertise

Accepted Answer

Creative thinking skills involve the ability to think in novel and unusual ways and to come up with unique solutions to problems, which is what Ruth is doing by creating a macro or automated function.

Question 19

Millard works in a manufacturing company where he is rewarded for how quickly he can produce pistons. While some employees have ideas for how to make the process more creative, Millard recognizes that there is really no reward for speaking-up. In his experience, if the company is made more efficient, then he will be expected to produce more for the same reward as before. Millard's company lacks ______ for creativity.
A) supervisory support
B) work group support
C) organizational support
D) coordinated support

Accepted Answer

Millard's experience indicates a lack of organizational support for creativity, as the company culture does not reward or encourage innovative ideas that could improve efficiency or processes. Instead, the focus is solely on output, discouraging employees from speaking up or suggesting creative solutions.

Question 20

______ that provide appropriate rewards and feedback, and that encourage a collaborative environment, tend to possess a more creative culture.
A) Organizations
B) Work groups
C) Coordinators
D) Supervisors

Accepted Answer

Organizations that provide appropriate rewards and feedback, and encourage a collaborative environment, tend to foster a more creative culture.

Quiz 8: Decision Making, Creativity, and Innovation

As stated in the thinking critically about organizational support and creativity section of the textbook, middle managers can strengthen the extent to which employees perceive that they are valued and cared for by the organization, by strengthening which two factors below?

Which element below is explained by the extent to which employees perceive that they are valued and cared for by the organization, as delivered by middle managers?

A good role model for employees would be considered which form of support for creativity?

The study conducted by Chongxin Yu and Stephen J. Frenkel of the University of New South Wales suggests that factors that engage intrinsic motivation will be more likely to result in ______ than extrinsic motivational factors.

______ is the ability to seize opportunities to apply creative skills in the workplace.

As stated in the textbook, ______ who communicate, set clear goals, and are confident and protective of their teams tend to nurture a creative environment.

People with ______ tend to possess the skills and capacity to generate ideas.

Which element below is not one of the main types of support for creativity, which have an influence on whether and how creativity flourishes in an organization?

Researchers have identified a range of environmental factors controlled by the organization that can either stimulate or stifle creativity. This statement relates to which type of support for creativity?

Which element below is not one of the steps outlined in the textbook of the innovation process?

______ that provide appropriate rewards and feedback, and that encourage a collaborative environment, tend to possess a more creative culture.