Which of the following questions is the Golden Rule for ethical customer service?
A)"Is this customer a valuable resource to be considered with utmost importance?"
B)"Would you want to continue with this customer?"
C)"Are you treating the customer the way you would like to be treated in a similar situation?"
D)"Is there an easier, non-controversial manner to resolve the customer's problem?"

Question

Quizplus · Accepted Answer

The Golden Rule for ethical customer service is to treat the customer the way you would like to be treated in a similar situation. This promotes fairness, empathy, and respect for the customer. Option A emphasizes the value of the customer, but does not necessarily guarantee ethical treatment. Option B focuses on continuing a business relationship, but does not address ethical considerations. Option D suggests avoiding controversy, but may not provide the best solution for the customer.

Which of the Following Questions Is the Golden Rule for Ethical