Which of the following is the best way of soliciting complaints?
A)How is our new cafe?
B)What are the factors that impress you the most at our cafe?
C)Suggest one thing that we can do to improve your experience at our cafe.
D)Name three unique things you noticed at our new cafe.

Question

Quizplus · Accepted Answer

Asking for suggestions on how to improve the customer's experience is the most direct way of soliciting complaints. It allows the customer to voice out their concerns and provide solutions. A and D are not focused on soliciting complaints, while B is too broad and may not necessarily lead to negative feedback.

Which of the Following Is the Best Way of Soliciting