In ___________, company representatives use multiple communication channels to support the communications preferences of customers.
A)telesales rooms
B)group decision support rooms
C)videoconferencing centres
D)sales team meetings
E)customer interaction centres

Question

Quizplus · Accepted Answer

Customer interaction centres are designed to provide support and communication to customers through multiple channels such as phone, email, chat, and social media. This allows the company representatives to cater to the communication preferences of the customers and provide them with a seamless experience. Telesales rooms, group decision support rooms, and sales team meetings are more focused on sales and decision-making, while videoconferencing centres are more geared towards remote collaboration and meetings.

In ___________, Company Representatives Use Multiple Communication Channels to Support