Which of the following best describes CRM?
A)It's a process.
B)It's a set of technologies.
C)It's an information system.
D)It's a way of thinking and acting.
E)It's a set of decisions.

Name: Which of the following best describes CRM? A)It's a process. B)It's a set of technologies. C)It's an information system. D)It's a way of thinking and acting. E)It's a set of decisions.
Brand: Quizplus
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Question

Quizplus · Accepted Answer

CRM is a way of thinking and acting that focuses on understanding and meeting the needs of customers.

Which of the Following Best Describes CRM