In a positive message, you should explain your point completely in the
A) body.
B) close.
C) introduction.
D) None-all parts are usually the same length.
Correct Answer:
Verified
Q2: When closing a direct request, you should
Q3: In the body of a routine request,
Q4: If you have mildly disappointing information to
Q5: When making a claim or requesting an
Q6: When making claims or requesting adjustments, you
Q7: The close of a routine reply or
Q8: In corresponding with customers, making statements such
Q9: When asking questions in a request message
A)
Q10: If you request a recommendation from a
Q11: Routine, positive messages should do all of
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