If you request a recommendation from a person you haven't had contact with recently, you should
A) use the bad-news approach.
B) use the persuasive approach.
C) use the opening of your letter to refresh the person's memory.
D) enclose a stamped, preaddressed envelope.
Correct Answer:
Verified
Q5: When making a claim or requesting an
Q6: When making claims or requesting adjustments, you
Q7: The close of a routine reply or
Q8: In corresponding with customers, making statements such
Q9: When asking questions in a request message
A)
Q11: Routine, positive messages should do all of
Q12: In a positive message, the main idea
Q13: If you have strongly negative information to
Q14: Before volunteering someone's name as a reference,
Q15: The opening of a request for a
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