Routine, positive messages should do all of the following except
A) communicate the information or positive news.
B) provide all required details.
C) use an indirect approach.
D) leave your reader with a good impression.

Question

Quizplus · Accepted Answer

Routine, positive messages should use a direct approach to quickly and clearly communicate the information or positive news while providing all required details. Using an indirect approach may cause confusion or uncertainty for the reader. The goal is to leave the reader with a good impression, but this is not necessarily the only objective of routine, positive messages.

Routine, Positive Messages Should Do All of the Following Except