In the _____ method of handling sales resistance, the salesperson relates that others actually discovered their initial opinions to be baseless after they tried the product.
A) forestalling
B) direct denial
C) translation
D) coming-to-that
E) feel-felt-found

Question

Quizplus · Accepted Answer

The "feel-felt-found" method involves the salesperson acknowledging how potential customers feel, relating how others felt the same way, and then explaining what those others found after trying the product, which addresses and overcomes their initial objections or resistance.

In the _____ Method of Handling Sales Resistance, the Salesperson