Martha is approached by a door-to-door salesperson selling household cleaning equipment. As the salesperson begins to demonstrate a vacuum cleaner, Martha tells the salesperson, "The equipment I have is still good." In this scenario, Martha is most likely raising a _____.
A) need objection
B) service objection
C) source objection
D) company objection
E) product objection

Question

Quizplus · Accepted Answer

Martha's statement implies that she does not see a need for new cleaning equipment because her current equipment is still functional. This is a need objection, where the potential customer does not believe they need the product being offered.

Martha Is Approached by a Door-To-Door Salesperson Selling Household Cleaning