Question 1

Which of the following statements provides an incorrect description of learning organisations?
A) Learning organisations should emphasise values that focus on information, teamwork, empowerment, participation and leadership.
B) Learning organisations refer to vendors that provide training programs for other organisations.
C) Learning organisations are important keys to personal and organisational performance.
D) Learning organisations depend on special leadership qualities that emphasise motivation and rewards, communication, conflict and negotiation, teamwork, and change.
E) Learning organisations require a value-driven culture.

Accepted Answer

Learning organisations are defined as companies or entities that facilitate the learning of its members and continuously transform themselves. The term does not refer to vendors that provide training programs for other organisations, which is what choice B incorrectly suggests.

Question 2

What key ideas did classical approaches, behavioural (or human resource) approaches and quantitative approaches contribute to management thinking?

Accepted Answer

The answer of What key ideas did classical approaches, behavioural...

Question 3

A __________ operates with values and systems that result in continuous change and improvement based on the lessons of experience.
A) systems organisation.
B) values organisation.
C) learning organisation.
D) change organisation.
E) experience-based organisation.

Accepted Answer

A learning organisation is one that adapts and evolves by incorporating new knowledge and insights, leading to continuous improvement and change based on experiences.

Question 4

During a job interview, Jim was told by one of the team leaders that the company uses lessons of experience to promote continuous change and improvement. Jim interviewed for a job in which kind of organisation?
A) A learning organisation
B) A Theory X organisation
C) A contingency organisation
D) A bureaucratic organisation
E) A mature organisation

Accepted Answer

A learning organisation is one that actively seeks to learn and adapt based on experiences and feedback to promote continuous change and improvement. This description matches the scenario provided.

Question 5

What is meant by systems thinking? What is contingency thinking? Why are both types of thinking useful for managers and leaders in contemporary organisations?

Accepted Answer

The answer of What is meant by systems thinking? What...

Question 6

A North American management framework incorporates Japanese management practices such as providing long-term employment, slower promotions and more lateral job movements, attention to career planning and development, use of consensus decision making, and emphasis on the use of groups and employee involvement. This management framework is known as:
A) Theory X.
B) attributes of performance excellence.
C) quality employment.
D) Theory Z.
E) the international management theory.

Accepted Answer

Theory Z is a management approach that integrates Japanese management practices with Western management practices, focusing on long-term employment, slow promotions, lateral career moves, consensus decision making, and group involvement, which are all characteristics mentioned in the question.

Question 7

Assume that you are a manager working in a successful Australasian company. Discuss how you would try to influence workers' motivation using the classical approach to management. How would you try to influence workers' motivation using the human resource approach to management?

Accepted Answer

The answer of Assume that you are a manager working...

Question 8

New managers who expect to survive in today's dynamic organisations must be committed to all of the following EXCEPT:
A) maintaining and upgrading job-relevant skills.
B) cultivating and using the ability to make things happen.
C) understanding international dimensions.
D) pursuing self-interest.
E) continuous improvement.

Accepted Answer

Pursuing self-interest is not typically advised for managers who aim to succeed in today's dynamic organizations, as it can conflict with the goals of the organization and team cohesion. The other options (A, B, C, E) are all positive traits that contribute to a manager's effectiveness and adaptability.

Question 9

Why is the study of historical management theory important for a manager in today's business environment?

Accepted Answer

The answer of Why is the study of historical management...

Question 10

Which of the following statements does NOT accurately describe the orientation toward quality in progressive contemporary organisations?
A) Managers and workers are quality conscious.
B) Managers and workers understand the link between competitive advantage and quality.
C) The best organisational cultures include quality as a core value.
D) The best organisational cultures reinforce quality in all aspects of the work environment.
E) Managers and workers in the best organisational cultures know the one best way to achieve superior product and service quality.

Accepted Answer

The statement that managers and workers in the best organisational cultures know the one best way to achieve superior product and service quality does not accurately describe the orientation toward quality in progressive contemporary organisations. This is because modern quality management recognizes that there are multiple approaches to achieving quality, and it often depends on the specific context, industry, and customer needs. Flexibility, continuous improvement, and adaptability are key principles in contemporary quality management, rather than adhering to a single "best way."

Question 11

Discuss the qualities that leaders should have to be successful in the 21st century.

Accepted Answer

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Question 12

Performance by people and organisations is the key to:
A) transforming a business into a learning organisation.
B) global awareness.
C) society's economic development and growth.
D) time and motion studies.
E) establishing a bureaucratic organisation.

Accepted Answer

Performance by people and organizations is crucial for society's economic development and growth as it drives productivity, innovation, and competitiveness, which are essential for economic progress.

Quiz 2: Historical Foundations of Management

Which of the following statements provides an incorrect description of learning organisations?

What key ideas did classical approaches, behavioural (or human resource) approaches and quantitative approaches contribute to management thinking?

A __________ operates with values and systems that result in continuous change and improvement based on the lessons of experience.

During a job interview, Jim was told by one of the team leaders that the company uses lessons of experience to promote continuous change and improvement. Jim interviewed for a job in which kind of organisation?

What is meant by systems thinking? What is contingency thinking? Why are both types of thinking useful for managers and leaders in contemporary organisations?

Assume that you are a manager working in a successful Australasian company. Discuss how you would try to influence workers' motivation using the classical approach to management. How would you try to influence workers' motivation using the human resource approach to management?

New managers who expect to survive in today's dynamic organisations must be committed to all of the following EXCEPT:

Why is the study of historical management theory important for a manager in today's business environment?

Which of the following statements does NOT accurately describe the orientation toward quality in progressive contemporary organisations?

Discuss the qualities that leaders should have to be successful in the 21st century.

Performance by people and organisations is the key to: