Management Study Set 37

Business

Quiz 14 :

Communication and Interpersonal Skills

Quiz 14 :

Communication and Interpersonal Skills

Question Type
search
arrow
__________ takes place through such things as hand movements, body posture, eye contact, and the use of interpersonal space.
Free
Multiple Choice
Answer:

Answer:

A

Tags
Choose question tag
close menu
arrow
The medium through which a message is conveyed from sender to receiver is called a(n):
Free
Multiple Choice
Answer:

Answer:

B

Tags
Choose question tag
close menu
arrow
When present, __________ reverses the communication process and conveys the receiver's response to the sender.
Free
Multiple Choice
Answer:

Answer:

E

Tags
Choose question tag
close menu
arrow
Status effects on communication:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
A manager reaches a large number of employees with a minimum of cost and effort by posting instructions on a bulletin board. Not all the employees understand the directions. This communication process would most likely be described as:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Nancy, a plant manager, received a directive from corporate headquarters to examine possible ways for redesigning work processes to improve plant productivity. Knowing this would be a 'hot button' issue with plants workers, Nancy needs to communicate this news to them as effectively as possible. Which communication approach should Nancy use?
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
A mixed message occurs when:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Which of the following statements about nonverbal communication is FALSE?
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
In the communication process, __________ is sent through a communication channel to a __________, who then decodes or interprets its meaning.
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
In the communication process, the _________ is the person who is responsible for encoding an intended message into meaningful verbal and nonverbal symbols.
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Guidelines for making a successful oral presentation include all of the following EXCEPT:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Communication barriers can be overcome, perceptual distortions can be minimised, and the communication process can be improved by doing all of the following EXCEPT:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Which of the following statements accurately describes communication effectiveness?
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Becoming effective in written and oral communications:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
__________ is an interpersonal process of sending and receiving symbols with messages attached to them.
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Managers spend a majority of their time:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Status effects on communication:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Common sources of noise in the communication process include all of the following EXCEPT:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
Which of the following statements accurately describes communication efficiency?
Multiple Choice
Answer:
Tags
Choose question tag
close menu
arrow
A manager describes how to perform a new task to a subordinate; the subordinate then repeats the instructions accurately and does the job flawlessly. The manager then follows the same procedures with several other employees, one at a time. This communication process would most likely be characterised as:
Multiple Choice
Answer:
Tags
Choose question tag
close menu
Showing 1 - 20 of 94