Management Study Set 37

Business

Quiz 20 :

Operations and Services Management

Quiz 20 :

Operations and Services Management

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Mass customisation - efficient mass production of products meeting specific customer requirements - combines:
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D

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An organisation can achieve a competitive advantage through which of the following ways?
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D

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Operating efficiencies that increase productivity can result in:
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Answer:

C

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__________ is the combination of knowledge, skills, equipment, computers and work methods used to transform resource inputs into organisational outputs.
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________ aims to design and manufacture products that not only fulfil their working life brief, but considers how their component parts will be recycled at the end of their lives.
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Potential drivers of competitive advantage include the following EXCEPT:
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Some organisations gain competitive advantage through the use of __________ on their assembly lines.
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Technology is the combination of __________ used to transform resource inputs into organisational outputs.
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The key result of achieving a competitive advantage is an ability to:
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Which option provides a correct match of work activity and the nature of the underlying technology?
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Technology that can function like mass production where a client is passed from point to point for various aspects of service delivery is defined as __________ technology.
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An organisation that produces a few products by continuously feeding raw materials through a highly automated production system with largely computerized controls is using __________ technology.
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Instead of putting things together, __________ takes used items apart and rebuilds them as products to be used again.
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Technology that links together parties seeking a mutually beneficial exchange of values is defined as __________ technology.
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Most organisations have a __________ process that relies on employees finding better ways to do things they do every day.
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Typical operations management decisions address all of the following EXCEPT:
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______________ is defined as manufacturing where the exploitation of resources and use of technology is consistent with future as well as present needs.
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The process of managing productive systems that transform resources into finished products is:
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__________ continuously innovates and employs best practices to keep increasing production efficiencies.
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An organisation that manufactures a variety of products crafted to fit customer specifications is using __________ technology.
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