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Business Communication Process and Product

Business

Quiz 2 :

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

Quiz 2 :

Professionalism: Team, Meeting, Listening, Nonverbal, and Etiquette Skills

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A committee has been formed to develop the company's five-year strategic plan. The committee members are just starting to get to know one another and are attempting to bond. What phase of team development are they experiencing?
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A

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At the end of a lengthy meeting, roles and responsibilities have been settled for all the team members. What is the team ready to pursue next?
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C

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Which of the following is an example of a soft skill?
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A

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During a meeting, Lanny and Jane get into an argument about how to prepare a proposal. What is the first step they should take to try to resolve this conflict?
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An interview committee must decide which interviewee to hire as the company's new project manager. Committee members have decided to vote and then hire the candidate receiving the most votes. What method for reaching group decisions is this team using?
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Claudia is putting together a team to brainstorm product development ideas. What should the team do?
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Morgan has just been appointed to a task force and wants to be a positive member. Which of the following is the best advice you can give her?
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A team of top-level executives is rewriting the company's bylaws. Because this decision will have far-reaching and long-term effects, members want to have the most creative, high-quality discussion possible. What group decision-making method should they use?
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Malcolm is part of a team developing a new smartphone app to track traffic patterns. Because team members are located throughout the country, they don't meet in person. Instead, they use communication technology to collaborate on the project. What is Martin part of?
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A task force must decide whether the company should go public and start selling its stock. Task force members have decided to continue their discussion until all team members have aired their opinions and, ultimately, agree. What method for reaching group decisions is this team using?
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A working group was formed to rewrite the company's mission statement. The members have been meeting for quite some time. They are extremely loyal to one another and have figured out how to solve any conflicts that might arise. Information is flowing freely, they are happy with their results, and they will soon meet the deadline set by management. What phase of team development are they experiencing?
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Marco has been appointed team leader of a committee that will develop a new process for submitting expense claims. He wants to ensure that his team avoids groupthink. What should he do?
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A task force charged with reducing overhead costs meets to define their roles and responsibilities and to develop ways to reach the group's goals. Tension is fairly high among group members. What phase of team development are they experiencing?
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What can an employer do to reduce resistance to change in the workplace?
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What are members of the most effective groups and teams willing to do?
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Which of the following is NOT true of workplace teams?
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Which of the following statements best describes conflict?
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A committee has been formed to study the feasibility of starting a wellness program. The members have gone through some rough times, but tensions have now subsided and information is starting to flow among members. What phase of team development are they experiencing?
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In addition to making better decisions and responding faster, why do businesses form teams?
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At the meeting, the team leader, Frank, is pushing his group to make a quick decision. The team agrees with him in order to please him and move the meeting along. What decision-making process did the team use?
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