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Business Communication Process and Product

Business

Quiz 7 :

Short Workplace Messages and Digital Media

Quiz 7 :

Short Workplace Messages and Digital Media

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Matthew has to compose an important e-mail message to a client. What advice should Matthew follow?
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A

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Li-Mei must read and reply to several e-mail messages. What is the best tip she can follow to make sure that she handles her e-mail professionally?
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B

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When is writing memos necessary for important internal messages?
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A

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Which of the following is the best advice for writing e-mail messages?
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Jada has discovered a production problem that will cause this month's shipments to be a few days late. Her Brazilian customers will need to know about this problem right away. What should Jada do?
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What is the best advice for organizing e-mail messages?
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Which of the following subject lines is most effective?
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Which of the following headings is NOT a standard guide word used in e-mail messages and memos?
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Which of the following is an e-mail etiquette rule?
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A colleague has suggested that you down-edit your e-mail message when replying to be more efficient. What should you do?
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In which of the following situations is it most appropriate to send an e-mail message?
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Cheyenne is starting a new administrative position and knows that she'll be writing a lot of e-mail messages. What is the best advice you can give her?
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As Connor begins his business career, he will probably find himself writing more of which type of message?
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Which of the following is a similarity between e-mail messages and memos?
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What is the most important part of an e-mail message?
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Which of the following statements best describes e-mail use in the workplace?
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Which of the following is the most effective closing for an e-mail message?
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Max will be using e-mail on the job and wants to learn how to write effective subject lines. What is the best advice you can give him?
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Monique wants to be an effective e-mail communicator. What should she do?
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What is the most effective strategy for controlling your e-mail inbox?
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