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Supervision and Human Resources Management
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The Medical Assistant Study Set 2

Medicine

Quiz 18 :
Supervision and Human Resources Management

Quiz 18 :
Supervision and Human Resources Management

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Which of the following documents lists the order in which business is to be conducted during a meeting?
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Answer:

A

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An office with more than _________ employee(s) should have one person designated as a supervisor or office manager.
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Answer:

C

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Which of the following is a quality of an effective leader or office manager?
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Answer:

D

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Something that spurs an individual to action or rewards an individual for performing a task is called
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Which of the following is a more intrinsic motivation?
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The exhaustion of physical or emotional strength or motivation, usually as a result of prolonged stress or frustration, is called
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Which act protects the employee against unsafe workplaces?
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Some managers assign a person to assist new employees during the initial probationary period; this person is called a
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Which of the following is true about healthy employee-employer relationships?
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New employees should be given orientation in which of the following areas?
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A group of employees who stick together during difficult times could be called
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Which subjects cannot be discussed in a job interview?
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The office manager can easily determine all but which of the following by looking at an applicant's application or résumé?
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What can be evaluated by looking at the job application?
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The process of inciting a person to some action or behavior is called
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Which of the following is an unlawful pre-employment inquiry?
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Which of the following questions is legally allowed during an initial interview for employment as a medical assistant?
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Office management problems are often prevented by clearly defining the responsibilities and authority of each employee. Office managers claim that friction among workers is their most common personnel problem.
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Which of the following is a strong method of improving employee morale and encouraging outstanding performance?
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Which of the following is critical for good communication and smooth operation of a medical facility?
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