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The Medical Assistant Study Set 2

Medicine

Quiz 9 :

Scheduling Appointments and Patient Processing

Quiz 9 :

Scheduling Appointments and Patient Processing

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The use of phonetic writing in the medical office can help you
Free
Multiple Choice
Answer:

Answer:

B

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The appointment setting method by which a patient logs on to the Internet and views a facility's schedule to set his or her own appointment is called
Free
Multiple Choice
Answer:

Answer:

B

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Which of the following should be removed from the reception area as quickly as possible?
Free
Multiple Choice
Answer:

Answer:

B

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The way to organize appointment scheduling so that it best supports the success of the practice is to
Multiple Choice
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Which information item is not included on the patient information form that new patients are required to complete?
Multiple Choice
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The statistical characteristics of human populations are called
Multiple Choice
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Which of the following should most often be added to a patient chart's on each visit?
Multiple Choice
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Which patients should be personally escorted to examination and treatment areas and given detailed instructions about what they are to do?
Multiple Choice
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The patient's name should be used
Multiple Choice
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The medical assistant should follow all the following practices regarding patient arrivals except
Multiple Choice
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Which of the following is not true regarding examination rooms?
Multiple Choice
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The principal advantage of using the wave method when designing the scheduling process is that it
Multiple Choice
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When informing patients that you must postpone their appointments because of the absence of the physician, it is good practice to
Multiple Choice
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Why is it necessary to include a note in the patient's chart when the person does not show up for a scheduled appointment?
Multiple Choice
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A matrix in the schedule
Multiple Choice
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An effective way to deal with patients who are always late for appointments is to
Multiple Choice
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Which of the following is not true regarding chart placement in the medical facility?
Multiple Choice
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An incidental disclosure
Multiple Choice
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What is the best way to decide whether patients need special assistance in disrobing?
Multiple Choice
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If a patient has been waiting longer than ________ minutes past his or her appointment time, the medical assistant should offer to reschedule the appointment.
Multiple Choice
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