Question 1

The conceptual knowledge and skills executive and administrative assistants gain are rarely transferable to other departments and organizations.

Accepted Answer

The conceptual knowledge and skills executive and administrative assistants gain, such as communication and organization, can be transferable to other departments and organizations.

Question 2

The SCANS competency skills that relate to working on teams,teaching others,serving customers,leading,negotiating,and working well with people from culturally diverse backgrounds are called ________ skills.

Accepted Answer

interpersonal

Question 3

Findings of the three significant reports identifying skills needed for success in the workplace-SCANS,Partnership for 21st Century Skills,and the AMA Critical Skills Survey-were very consistent.

Accepted Answer

The statement is true.

Question 4

The U.S.Department of Labor's SCANS report places workplace skills in two categories: competencies and the ________ skills that underlie them.

Accepted Answer

The answer of The U.S.Department of Labor's SCANS report places...

Question 5

Membership in a professional organization may be a resource for management development or leadership programs,best practices and other industry information,and networking opportunities.

Accepted Answer

Membership in a professional organization can provide all the mentioned resources such as management development, leadership programs, industry information, and networking opportunities.

Question 6

According to the American Management Association (AMA)Critical Skills Survey,which of these best describes the employees who require the four Cs?
A) employees who want to be promoted to management positions
B) employees at every level in the organization
C) employees who are middle managers and executives
D) employees at the executive level only

Accepted Answer

The AMA Critical Skills Survey states that the four Cs (communication, collaboration, critical thinking, and creativity) are necessary for employees at every level in the organization, not just those seeking management positions or at the executive level.

Question 7

In the general organizational structure,this level is "flattened," meaning it has fewer people than the two levels below it.
A) executive level
B) middle management level
C) first-line management level
D) nonmanagerial level

Accepted Answer

Middle management level is typically "flattened" in the general organizational structure, meaning it has fewer people than the two levels below it (first-line management and nonmanagerial levels).

Question 8

Which of these typically is not a way to develop technical skills?
A) classroom setting at a community college
B) internship or apprenticeship at a local company
C) on-the-job training
D) executive mentoring program

Accepted Answer

Executive mentoring programs are typically focused on leadership and professional development rather than technical skills development.

Question 9

Three significant reports identifying skills needed for success in the workplace-SCANS,Partnership for 21st Century Skills,and the AMA Critical Skills Survey-provided instructive insights about the importance of ________ skills.

Accepted Answer

The answer of Three significant reports identifying skills needed for...

Question 10

The Partnership for 21st Century Skills identified five workplace competencies,including productive use of resources,interpersonal skills,information,systems,and technology.

Accepted Answer

The Partnership for 21st Century Skills actually identified four key areas of 21st-century skills: communication, collaboration, critical thinking, and creativity, not the five workplace competencies listed.

Question 11

The larger the organization,the more likely it is to hire employees who have general knowledge and skills for a particular department or area.

Accepted Answer

Larger organizations are more likely to hire employees with specialized knowledge and skills for specific roles, as they have the resources and structures to support specialized positions.

Question 12

In ________ businesses,executive and administrative assistants frequently assume responsibilities often considered senior management responsibilities.

Accepted Answer

The answer of In ________ businesses,executive and administrative assistants frequently...

Question 13

The AMA Critical Skills Survey identified "four Cs" that employees at every level of an organization should have.These skills include critical thinking and problem solving,communication,________,and creativity/innovation.

Accepted Answer

The answer of The AMA Critical Skills Survey identified "four...

Question 14

Match each term with its definition.
-Any type of business (small,large,entrepreneurial,or professional),nonprofit entity,or governmental office
A)executives
B)management
C)organization
D)soft skills
E)technical skills
F)work ethic

Accepted Answer

The term "organization" fits the definition provided, as it refers to any type of business, nonprofit entity, or governmental office.

Answer: B
 The term "management" refers to the process of directing and overseeing the work of others to achieve organizational goals, which is a key aspect of any type of business, nonprofit entity, or governmental office.

Answer: D
 "Soft skills" refer to personal attributes and interpersonal skills that enable someone to interact successfully with others in the workplace, which is valuable in any type of business, nonprofit entity, or governmental office.

Answer: E
 "Technical skills" refer to specific knowledge and abilities related to a particular area of expertise, such as programming or accounting, which may be important in various types of businesses or organizations.

Answer: F
 "Work ethic" refers to the set of values and principles that guide someone's approach to work, such as reliability, diligence, and professionalism, which are important in any type of business, nonprofit entity, or governmental office.

Question 15

Which of the following can provide an alternative to an employer-sponsored management-development program?
A) an executive mentoring program
B) management training in various departments on a rotating basis
C) participation in a cross-functional team
D) membership in a professional organization

Accepted Answer

The answer of Which of the following can provide an...

Question 16

Most people who aspire to careers in management start working in nonmanagerial positions.

Accepted Answer

This is a common career path where individuals start working in entry-level positions and work their way up to managerial roles through gaining experience and developing necessary skills.

Question 17

Match each term with its definition.
-Skills that relate to how you interact and work with others
A)executives
B)management
C)organization
D)soft skills
E)technical skills
F)work ethic

Accepted Answer

Soft skills are related to how individuals interact and work with others.

Question 18

Think of professional development as an investment in ________.

Accepted Answer

The answer of Think of professional development as an investment...

Question 19

Which of these is not mentioned in the text as a reason to study management?
A) It will help you to be more effective when working with managers and meeting their expectations.
B) It will prepare you for a management career.
C) It will help you to package your strengths and demonstrate that you can meet job expectations.
D) It will lead to higher-paying jobs and a successful career.

Accepted Answer

The text does not mention higher-paying jobs or a successful career as a reason to study management.

Question 20

Which of these refers to the ability to view isolated or abstract ideas as they relate to the whole organization?
A) conceptual skill
B) soft skill
C) technical skill
D) workplace skill

Accepted Answer

Conceptual skill refers specifically to the ability to see how isolated or abstract ideas fit into the organization as a whole. Soft skills refer to interpersonal skills, technical skills refer to proficiency with a specific tool or process, and workplace skills could refer to a variety of abilities related to functioning effectively in a work environment.

Quiz 1: Management Career Paths

The conceptual knowledge and skills executive and administrative assistants gain are rarely transferable to other departments and organizations.

The SCANS competency skills that relate to working on teams,teaching others,serving customers,leading,negotiating,and working well with people from culturally diverse backgrounds are called ________ skills.

Findings of the three significant reports identifying skills needed for success in the workplace-SCANS,Partnership for 21st Century Skills,and the AMA Critical Skills Survey-were very consistent.

The U.S.Department of Labor's SCANS report places workplace skills in two categories: competencies and the ________ skills that underlie them.

Membership in a professional organization may be a resource for management development or leadership programs,best practices and other industry information,and networking opportunities.

According to the American Management Association (AMA) Critical Skills Survey,which of these best describes the employees who require the four Cs?

In the general organizational structure,this level is "flattened," meaning it has fewer people than the two levels below it.

Which of these typically is not a way to develop technical skills?

Three significant reports identifying skills needed for success in the workplace-SCANS,Partnership for 21st Century Skills,and the AMA Critical Skills Survey-provided instructive insights about the importance of ________ skills.

The Partnership for 21st Century Skills identified five workplace competencies,including productive use of resources,interpersonal skills,information,systems,and technology.

The larger the organization,the more likely it is to hire employees who have general knowledge and skills for a particular department or area.

In ________ businesses,executive and administrative assistants frequently assume responsibilities often considered senior management responsibilities.

The AMA Critical Skills Survey identified "four Cs" that employees at every level of an organization should have.These skills include critical thinking and problem solving,communication,________,and creativity/innovation.

Match each term with its definition. -Any type of business (small,large,entrepreneurial,or professional) ,nonprofit entity,or governmental office

Which of the following can provide an alternative to an employer-sponsored management-development program?

Most people who aspire to careers in management start working in nonmanagerial positions.

Match each term with its definition. -Skills that relate to how you interact and work with others

Think of professional development as an investment in ________.

Which of these is not mentioned in the text as a reason to study management?

Which of these refers to the ability to view isolated or abstract ideas as they relate to the whole organization?