Question 1

Which of these is not a benefit of employee participation in goal setting?
A) a more thorough understanding among employees of how their tasks support the execution of the strategic plan
B) a stronger plan because employees are usually closest to customers and/or product
C) the planning process becomes part of the company culture
D) managers and executives do not have to spend as much time on goal setting

Accepted Answer

The option "managers and executives do not have to spend as much time on goal setting" is not a benefit of employee participation in goal setting. In fact, employee participation may require more time and effort from managers and executives in order to facilitate the process and ensure a successful outcome.

Question 2

Which of these would not be considered a stakeholder in a company?
A) owners and employees
B) clients,customers,and investors
C) vendors,suppliers,and the communities in which the organization does business
D) all of these could be considered stakeholders in a company

Accepted Answer

All the groups mentioned in options A, B, and C have a stake in the company's success or failure, making them stakeholders. Owners and employees have a direct stake, clients and customers affect revenue, investors have a financial stake, and vendors, suppliers, and communities are impacted by the company's operations.

Question 3

What does the acronym SMART stand for with respect to goal-setting?

Accepted Answer

specific,measurable,attainable,relevant,and time-bound

Question 4

The terms goals and objectives are interchangeable.

Accepted Answer

While goals and objectives are related, they are not interchangeable terms. Goals are broad, long-term aims that a company seeks to achieve, while objectives are specific, measurable targets that a company sets to reach its goals.

Question 5

Which type of plan is created and implemented by middle managers and specifies how the company will use resources,budgets,and people over the next six months to two years to accomplish specific goals within its mission.
A) contingency plan
B) operational plan
C) strategic plan
D) tactical plan

Accepted Answer

A tactical plan is created and implemented by middle managers and specifies how the company will use resources, budgets, and people over the next six months to two years to accomplish specific goals within its mission.

Question 6

Which of these would be handled by a contingency plan?
A) employee actions such as fraud,bribery,or assault
B) a situation that does not turn out as expected
C) a serious situation that could impact the entire organization
D) a product or service defect that harms customers or clients and disrupts production and sales

Accepted Answer

The answer of Which of these would be handled by...

Question 7

________ must be monitored carefully to ensure spending is on target with the revenues available.

Accepted Answer

The answer of ________ must be monitored carefully to ensure...

Question 8

What does a plan consist of?

Accepted Answer

The answer of What does a plan consist of?...

Question 9

Which type of plan prepares for things that are likely to happen and is designed to take care of problems that may occur but are not likely to be a disaster to the organization?
A) contingency plan
B) crisis management plan
C) operational plan
D) strategic plan

Accepted Answer

A contingency plan is specifically designed to prepare for potential events or circumstances that could occur in the future, focusing on problems that may arise but are not expected to be catastrophic for the organization. It outlines procedures and steps to be taken in response to such events, ensuring the organization can continue operations or recover more efficiently.

Question 10

Which of these states the core purpose of an organization that defines its objectives and focus?
A) goals
B) mission
C) values
D) vision

Accepted Answer

The core purpose of an organization is defined by its mission statement, which outlines the organization's objectives and focus. A mission statement guides the activities of the organization, both internally and externally. Goals are specific targets an organization sets for itself to achieve within a certain timeframe. Values define the ethical and moral beliefs of the organization. Vision refers to the long-term view of where the organization wants to be in the future.

Question 11

Organizations usually publish their values on their website to emphasize to current and potential stakeholders that they plan to meet and exceed their expectations for ethical conduct.

Accepted Answer

Publishing values on their website helps organizations demonstrate their commitment to ethical standards and can serve as a guide for their actions and decisions.

Question 12

To foster a culture of ________ for results,there should be a high level of trust and mutual respect with open and honest communication.

Accepted Answer

The answer of To foster a culture of ________ for...

Question 13

What do organizations provide to ensure that plans and strategies at all levels are clear,consistent,and focused on the overall corporate direction?

Accepted Answer

The answer of What do organizations provide to ensure that...

Question 14

With which type of plan does the planning and control cycle begin?

Accepted Answer

The answer of With which type of plan does the...

Question 15

The planning function gets everyone headed in the right direction,and controlling keeps things on track.

Accepted Answer

Planning helps to set a clear direction for the organization, while controlling ensures that actions are taken to achieve those objectives and that progress is monitored and adjusted as needed. Both functions are necessary to achieve success in any organization.

Question 16

Successful organizations view planning as a one-time event rather than an ongoing process.

Accepted Answer

Successful organizations view planning as an ongoing process rather than a one-time event. Planning should be continuously updated and revised to reflect changes in the organization and its environment.

Question 17

At which planning level are most supervisors,first-line managers,and team leaders most heavily involved?

Accepted Answer

The answer of At which planning level are most supervisors,first-line...

Question 18

What are the four steps in the ongoing planning and control cycle?

Accepted Answer

The answer of What are the four steps in the...

Question 19

Goals function as targets,focusing the activities of managers across the organization.

Accepted Answer

Goals provide direction and help managers prioritize their actions towards achieving desired outcomes, making them effective targets for organizational activities.

Question 20

Written goals command more attention,but they are also more subject to different interpretations and are not as readily accepted as goals presented orally.

Accepted Answer

Written goals are generally clearer, less subject to interpretation, and more likely to be accepted because they provide a concrete reference point for what needs to be achieved, reducing misunderstandings that can occur with oral communication.

Quiz 6: Planning, Goal Setting, and Achieving Results

Which of these is not a benefit of employee participation in goal setting?

Which of these would not be considered a stakeholder in a company?