Question 1

You should use the interview process to set expectations about the new or replacement system.

Accepted Answer

False

Question 2

Open-ended questions put the interviewee at ease,are easily summarized,and save time.

Accepted Answer

Open-ended questions require more detailed answers and may lead to longer discussions, which may not necessarily save time. Additionally, not all interviewees may feel at ease with open-ended questions, as they may feel uncertain about how much information to provide in their responses.

Question 3

Multiple choice,rating,and ranking are types of closed-ended questions.

Accepted Answer

Multiple choice, rating, and ranking questions are all types of closed-ended questions as they provide the respondents with pre-determined options to choose from.

Question 4

Open-ended questions can put the interviewee at ease because she can respond in her own words using her own structure.

Accepted Answer

Open-ended questions allow for more freedom in responding and can make the interviewee feel more comfortable.

Question 5

Open-ended questions are usually used to probe for information when you cannot anticipate all possible responses or when you do not know the precise question to ask.

Accepted Answer

This is because open-ended questions are designed to allow the respondent to give a free-form answer without being limited to a specific set of responses. This is useful when exploring new topics or trying to uncover insights or opinions that may not be immediately apparent. By contrast, closed-ended questions are designed to limit responses to a specific set of answers or options, making them easier to analyze and quantify.

Question 6

In order to promote more truthful responses,the general nature of the interview should not be explained to the interviewee in advance.

Accepted Answer

It is important to provide some general information about the nature of the interview to the interviewee in advance, such as the topic or purpose, to establish trust and rapport. However, specific questions or details should not be shared in advance to prevent rehearsed or dishonest responses.

Question 7

Requirements determination and requirements structuring are the two subphases to systems analysis.

Accepted Answer

Requirements determination and requirements structuring are indeed the two subphases to systems analysis.

Question 8

Requirements creep is a term used to describe a project that has bogged down in an abundance of analysis work.

Accepted Answer

Requirements creep is not related to an abundance of analysis work, but rather it refers to the gradual expansion or addition of project requirements over time, which can lead to scope creep and delays in project completion.

Question 9

Finding the best solution to a business problem or opportunity describes the attention to details characteristic that a systems analyst should exhibit during the requirements determination phase.

Accepted Answer

The answer of Finding the best solution to a business...

Question 10

Assuming anything is possible and eliminating the infeasible describes the reframing characteristic that a systems analyst should exhibit during the requirements determination phase.

Accepted Answer

The answer of Assuming anything is possible and eliminating the...

Question 11

Unstructured questions are questions in interviews that have no prespecified answers.

Accepted Answer

The answer of Unstructured questions are questions in interviews that...

Question 12

Collection of information is at the core of systems analysis.

Accepted Answer

Collection of information is a critical part of systems analysis as it helps in understanding the requirements of the system and identifying gaps in the existing system. It involves gathering data from various sources, analyzing it, and using it to design and develop effective systems.

Question 13

During requirements determination,information can be gathered from users of the current system,forms,reports,and procedures.

Accepted Answer

During requirements determination, information can indeed be gathered from users of the current system, forms, reports, and procedures.

Question 14

As a general guideline,you should prepare an agenda with approximate time limits for different sections of the interview.

Accepted Answer

This is a commonly recommended practice to ensure that the interview stays on track and important topics are covered within the allotted time.

Question 15

Contrary to popular belief,interviewing is not one of the primary ways analysts gather information about an information systems project.

Accepted Answer

Interviewing is actually one of the primary ways analysts gather information about an information systems project.

Question 16

Challenging yourself to look at the organization in new ways describes the impertinence characteristic that a systems analyst should exhibit during the requirements determination phase.

Accepted Answer

The answer of Challenging yourself to look at the organization...

Question 17

A major disadvantage of closed-ended questions is that useful information that does not quite fit the defined answers may be overlooked as the respondent tries to make a choice instead of providing his or her best answer.

Accepted Answer

Closed-ended questions limit the respondent's response options and do not allow for elaboration or clarification. Therefore, useful information that may not fit within the defined answers could be overlooked, leading to inaccurate data.

Question 18

Joint Application Design and prototyping can help keep the analysis effort at a minimum yet still effective.

Accepted Answer

Joint Application Design and prototyping involve collaboration between stakeholders and developers to quickly iterate and refine requirements and designs. This can help to minimize the need for extensive analysis and documentation, while still ensuring that the final product meets the needs of the users.

Question 19

Closed-ended questions work well when the major answers to the questions are known.

Accepted Answer

Closed-ended questions are designed to elicit specific responses that are already known or expected by the person asking the question. Therefore, they work well when the major answers are already known.

Question 20

Neutrality is a guideline for effective interviewing.

Accepted Answer

Neutrality is important for effective interviewing because it allows the interviewee to feel comfortable and encourages them to share their thoughts and experiences without feeling judged or pressured. A neutral interviewer also avoids adding bias to the interview and can gather more objective information.

Quiz 6: Determining System Requirements