Ruth, a salesperson for a sewing machine manufacturing company, makes a sales presentation for the representatives of a clothing company. During the presentation, a few of the representatives raise an objection regarding the fact that a maintenance agreement would not be included in the business deal. Which of the following objections does Ruth most likely face in this scenario?
A) A time objection
B) A company objection
C) A need objection
D) A service objection
E) A source objection

Question

Ruth, a salesperson for a sewing machine manufacturing company, makes a sales presentation for the representatives of a clothing company. During the presentation, a few of the representatives raise an objection regarding the fact that a maintenance agreement would not be included in the business deal. Which of the following objections does Ruth most likely face in this scenario?
A) A time objection
B) A company objection
C) A need objection
D) A service objection
E) A source  objection

Quizplus · Accepted Answer

The objection regarding the absence of a maintenance agreement in the business deal is a service objection. This type of objection is related to the after-sales services, such as maintenance and support, that are or are not provided with the product.

Ruth, a Salesperson for a Sewing Machine Manufacturing Company, Makes