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Effective Human Relations

Business

Quiz 1 :

Introduction to Human Relations

Quiz 1 :

Introduction to Human Relations

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Managers spend a great deal of their time involved in conflict resolution in the normal course of their work.
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True False
Answer:

Answer:

True

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Worker behavior on the job is frequently a reflection of how well the work environment accommodates each worker's unique characteristics.
Free
True False
Answer:

Answer:

True

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Scientific management worked in theory,but in some cases it dehumanized the workplace.
Free
True False
Answer:

Answer:

True

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Elton Mayo discovered in the Hawthorne studies that employees create their own informal networks.
True False
Answer:
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Employees rather than organizations benefit from a commitment to total person development.
True False
Answer:
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The family has little influence on individuals' behavior at work.
True False
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Organizational culture is the collection of shared beliefs,values,rituals,stories,and myths that foster a feeling of community among organizational members.
True False
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The human relations movement did not affect the perceived role of either the worker or the organization.
True False
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Many employees need training to become a team member.
True False
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Individuals who are laid off during a round of downsizing are very unlikely to pursue nonstandard job opportunities.
True False
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A major function of group membership is that it satisfies social needs.
True False
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Mergers and downsizing have increased the value of having good interpersonal skills.
True False
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Managing healthy,effective interpersonal relationships requires that we also manage the relationship with ourselves.
True False
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Career success is often a reflection of the strength of one's interpersonal skills.
True False
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Trust is a building block of all successful relationships with coworkers,customers,family members,and friends.
True False
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The study of interpersonal relations is more interested in the "why" of human behavior and less on how the knowledge can be applied to address problems in our work and personal lives.
True False
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Every organization has its own distinct organizational culture that makes it unique.
True False
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The quality of one's work is related to one's ability to cope with family problems.
True False
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Low organizational trust can result in low productivity,poor communication,and slow decision making.
True False
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The psychologist who developed the often-used "hierarchy of needs" was Abraham Maslow.
True False
Answer:
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