Which of the following is considered to be the most important step in preparing to respond to negative information on social media?
A)Monitor the conversation before responding
B)Evaluate negative messages before responding
C)Respond quickly and ethically
D)Offer a reasonable solution to make customers happy
E)Engage with stakeholders as part of a long-term strategy

Question

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The Answer of Which of the following is considered to be the most important step in preparing to respond to negative information on social media?
A)Monitor the conversation before responding
B)Evaluate negative messages before responding
C)Respond quickly and ethically
D)Offer a reasonable solution to make customers happy
E)Engage with stakeholders as part of a long-term strategy

Which of the Following Is Considered to Be the Most