Do all of the following EXCEPT ________ if you must refuse a claim.
A)show that you understand the claim
B)argue heatedly for your point of view
C)explain your refusal
D)suggest alternative action

Question

Quizplus · Accepted Answer

Arguing heatedly for your point of view is not a professional or productive way to handle the situation. The best approach is to show that you understand the claim, explain your refusal, and suggest alternative action if possible.

Do All of the Following EXCEPT ________ If You Must