To avoid being accused of defamation,you should
A)refuse to communicate with unhappy clients.
B)make it clear to disgruntled customers that you refuse to be intimidated.
C)avoid any kind of behavior that could be considered abusive.
D)frequently refer to company policy.
E)have all clients sign a release from liability.

Question

Quizplus · Accepted Answer

To avoid being accused of defamation, it is important to avoid any behavior that could be interpreted as abusive. This includes refraining from making false or malicious statements about individuals or entities. It is also important to maintain a professional demeanor and tone in all communications, whether with customers or other parties. Refusing to communicate with unhappy clients or making it clear that you refuse to be intimidated can be seen as confrontational, which could escalate the situation and lead to accusations of defamation. Referring to company policy may be helpful in resolving disputes, but it is not a reliable defense against defamation claims. Having clients sign a release from liability may provide some protection, but it is not always enforceable and does not excuse defamatory statements.

To Avoid Being Accused of Defamation,you Should