Which of the following will help when handling a crisis?
A)Identifying favorite media representatives
B)Telling the whole story,completely and honestly
C)Discussing products and services the company makes that will be used during the crisis
D)Identifying and blaming the source of the crisis
E)Refusing to answer questions until the crisis is resolved

Question

Quizplus · Accepted Answer

Telling the whole story, completely and honestly is important in handling a crisis as it helps to establish trust and credibility with stakeholders. Misinformation or evasion can make the situation worse.

Answer: A
 Identifying favorite media representatives can also be useful as they may be more likely to convey information accurately and positively.

Answer: C
 Discussing products and services the company makes that will be used during the crisis can help to show that the company is taking action and is prepared to address the situation.

Answer: E
 Refusing to answer questions until the crisis is resolved can be detrimental to the company's image and reputation as it can create the perception that they have something to hide. It is important to communicate with stakeholders throughout the crisis.

Answer: D
 Identifying and blaming the source of the crisis can be counterproductive as it can create further conflict or legal issues. It is better to focus on addressing the situation and finding solutions.

Which of the Following Will Help When Handling a Crisis