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Business
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Marketing
Quiz 12: Communicating Customer Value: Advertising and Public Relations
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Question 21
Short Answer
Which promotional tool is most effective in building up buyers' preferences, convictions, and, most importantly, actions? mass-market advertising segmented advertising sales promotion public relations personal selling
Question 22
Essay
Which of the following statements does not describe direct marketing? Direct marketing is interactive. Direct marketing is customized to the target audience and immediate. Messages are directed at the mass public audience. Direct marketing allows a dialogue between the marketing team and the consumer. Building one-to-one customer relationships is a key benefit of direct marketing.
Question 23
Short Answer
________ becomes more important as competition increases.The company's objective is to build selective demand. Persuasive advertising Informative advertising POP promotion advertising Patronage advertising Reminder-oriented advertising
Question 24
Short Answer
"Buy it now" is the message of ________. personal selling advertising a nonpersonal communication channel sales promotion publicity
Question 25
Short Answer
Advertising ________ define the task that advertising must do with a specific target audience during a specific period of time. objectives budgets strategies campaigns evaluations
Question 26
Short Answer
Business-to-consumer companies are more likely to emphasize a ________ promotion strategy, while business-to-business companies are more likely to emphasize a ________ promotion strategy. pull; push push; pull pulse; pull continuity; pulse pulse; continuity
Question 27
Short Answer
Which promotional tool is described as less public, immediate, customized, and interactive? segmented advertising sales promotions public relations brand contacts direct marketing
Question 28
Essay
Which of the following are important decisions during the process of developing an advertising program? setting advertising objectives, setting the advertising budget setting the advertising budget, selecting a target market selecting a target market, developing advertising strategy selecting a target market, evaluating campaigns evaluating advertising campaigns, starting over
Question 29
Short Answer
Which method of setting an advertising budget is based on analyzing competitors' spending? affordable method percentage-of-sales method competitive-parity method objective-and-task method integrated method
Question 30
Short Answer
Which promotional mix strategy directs marketing efforts toward market channel members? push blitz pull buzz pulse
Question 31
Short Answer
Sales promotion features a wide assortment of tools.Which is one set of these tools? contests, catalogues catalogues, premiums catalogs, coupons coupons, contests dealer warranties, coupons