A marketing strategy is the process of adjusting controllable marketing factors to cope with or exploit uncontrollable environmental factors.
Correct Answer:
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Q5: A service's marketing strategy need not consider
Q6: Service organizations use a diversification strategy to
Q7: Marketing practices are rarely subjected to severe
Q8: Environmental scanning is the process of carefully
Q9: Alert service organizations seek to avoid defensive
Q11: A successful environmental scanning process is one
Q12: A carefully focused,customer-oriented services strategy frequently allows
Q13: Service organizations must sometimes compete with both
Q14: Technology is the strongest force shaping the
Q15: The difference between a threat and opportunity
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