Cash flows from operations and gross margin growth may be examples of the
A)customer perspective.
B)financial perspective.
C)internal business perspective.
D)learning and growth perspective.

Question

Quizplus · Accepted Answer

Cash flows from operations and gross margin growth are financial metrics that indicate the company's profitability and efficiency in generating revenue from its operations. Therefore, they fall under the financial perspective in the Balanced Scorecard.

Cash Flows from Operations and Gross Margin Growth May Be