All four perspectives must always be included on each individual company's balanced scorecard.

Question

Quizplus · Accepted Answer

While the balanced scorecard framework typically includes all four perspectives (financial, customer, internal business processes, and learning and growth), not all companies may need to include all perspectives depending on their specific goals and objectives. It is up to each individual company to decide which perspectives are most relevant and important to their success.

All Four Perspectives Must Always Be Included on Each Individual