Follow-up services the needs of the customer after the sale to ensure strong customer satisfaction while maintaining communication with the customer.What are three simple questions salespeople should consider in developing a follow-up campaign?
A) Why, Where, and How?
B) Who, Why, and When?
C) Who, When, and How?
D) Why not, When, and With whom?
E) None of these answers should be considered.

Question

Quizplus · Accepted Answer

Salespeople should consider who they need to follow up with, when they should follow up, and how they will follow up (e.g. via phone call, email, in-person meeting). Option A is too general and doesn't address the specific aspects of follow-up. Option B is somewhat close, but "why" is not as important as "how" in terms of developing a successful follow-up campaign. Option D is irrelevant and doesn't address the necessary components of follow-up. As a result, option C is the best choice.

Follow-Up Services the Needs of the Customer After the Sale