_______________ is the third element in the process cycle for CRM.
A)Analysis and refinement
B)Supplier interface
C)Customer interaction
D)Knowledge discovery
E)Marketing planning

Question

Quizplus · Accepted Answer

The process cycle for CRM may be divided into the following four elements: (1) knowledge discovery, (2) market planning, (3) customer interaction, and (4) analysis and refinement.

_______________ Is the Third Element in the Process Cycle for CRM