Assertive communicators
A) convert win-lose situations to win-win solutions.
B) choose to make decisions.
C) make others feel valued and respected.
D) all of these choices.
Correct Answer:
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Q11: The passive communicator tries to avoid confrontation.
Q12: People tire of listening to someone who
Q13: A good conversationalist
A)uses criticism of others to
Q14: You encourage feedback when you
A)ask closed questions.
B)ask
Q15: Small talk is light, informal conversation that
Q17: Assertive communication cannot protect you from being
Q18: Open questions usually seek single word answers.
Q19: Aggressive communicators
A)are defensive, faultfinding, and judgmental.
B)are unhappy
Q20: Assertive communicators may feel anxious, helpless, and
Q21: Rhetorical questions
A)are used to close a conversation.
B)include
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