Q6: Assertive communication improves self-esteem and self-confidence.
Q7: Improving your conversation skills can enhance your
Q8: Eye contact is not a part of
Q9: A two-way spoken exchange of thoughts, opinions,
Q10: The assertive communicator demonstrates a willingness to
Q12: People tire of listening to someone who
Q13: A good conversationalist
A)uses criticism of others to
Q14: You encourage feedback when you
A)ask closed questions.
B)ask
Q15: Small talk is light, informal conversation that
Q16: Assertive communicators
A)convert win-lose situations to win-win solutions.
B)choose
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