Aggressive communicators
A) are defensive, faultfinding, and judgmental.
B) are unhappy because they cannot state what they think or feel.
C) work to create mutually satisfying resolutions.
D) none of these choices.
Correct Answer:
Verified
Q14: You encourage feedback when you
A)ask closed questions.
B)ask
Q15: Small talk is light, informal conversation that
Q16: Assertive communicators
A)convert win-lose situations to win-win solutions.
B)choose
Q17: Assertive communication cannot protect you from being
Q18: Open questions usually seek single word answers.
Q20: Assertive communicators may feel anxious, helpless, and
Q21: Rhetorical questions
A)are used to close a conversation.
B)include
Q22: Barriers to listening include
A)open questions.
B)lack of attention.
C)small
Q23: In a conversation, you can hold the
Q24: Match each term with the correct statement
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