The perishability-related strategy that may sometimes be associated with consumer feelings that the service firm may be attempting to distance itself from consumers is:
A)the use of reservation systems.
B)training public contact personnel.
C)the use of third-parties to conduct service transactions.
D)increasing the amount of consumer participation.
E)training public contact personnel and increasing the amount of consumer participation.

Question

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The Answer of The perishability-related strategy that may sometimes be associated with consumer feelings that the service firm may be attempting to distance itself from consumers is:
A)the use of reservation systems.
B)training public contact personnel.
C)the use of third-parties to conduct service transactions.
D)increasing the amount of consumer participation.
E)training public contact personnel and increasing the amount of consumer participation.

The Perishability-Related Strategy That May Sometimes Be Associated with Consumer