When conveying negative organizational news,you should ________.
A)utilize the element of surprise to buy time to prepare a response
B)use face-to-face communication, not electronic communication
C)ideally use the direct approach
D)close with a clear expression of optimism
E)consider the unique needs of every group that is affected

Question

Quizplus · Accepted Answer

E)When communicating negative organizational news, consider the unique needs of each group. When a company or facility closes, for instance, employees need time to find new jobs, customers may need to find new suppliers, and community leaders may need to be prepared to help people who have lost their jobs.

When Conveying Negative Organizational News,you Should ________