Why are some consumer advocates upset with the growth of CRM?
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Q69: The focus of a CRM system should
Q70: True CRM brings together information from all
Q71: The focus of _ technology is on
Q72: CRM began in response to a changing
Q73: By using technology to analyze consumer data,
Q75: CRM should be viewed as a strategic
Q76: The _ server houses the backend database
Q77: Salesforce.com is an example of a CRM
Q78: In CRM systems, a customer file is
Q79: Companies develop a marketing _ of every
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