
By using technology to analyze consumer data, companies found that ________ sales to loyal, repeat customers is much more profitable than acquiring new customers.
A) new
B) incremental
C) special
D) non-standard
Correct Answer:
Verified
Q68: CRM systems typically process _ information such
Q69: The focus of a CRM system should
Q70: True CRM brings together information from all
Q71: The focus of _ technology is on
Q72: CRM began in response to a changing
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Q75: CRM should be viewed as a strategic
Q76: The _ server houses the backend database
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