Salesforce.com is an example of a CRM application ________ provider and offers a quicker implementation and less expensive CRM option.
A) service
B) cloud
C) client
D) web
E) none of the above
Correct Answer:
Verified
Q72: CRM began in response to a changing
Q73: By using technology to analyze consumer data,
Q74: Why are some consumer advocates upset with
Q75: CRM should be viewed as a strategic
Q76: The _ server houses the backend database
Q78: In CRM systems, a customer file is
Q79: Companies develop a marketing _ of every
Q80: Describe the different ways of categorizing CRM.
Q81: How should CRM be integrated with customer
Q82: What might a typical CRM architecture look
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